Saiyan Electric’s Terms of Service

These Saiyan Electric Terms of Service (“Agreement”) constitute a binding contract made by and between Saiyan Electric (“Company,” “we,” “us,” or “our”) and you (the “Subscriber” or “Customer”). By using our services, you agree to the following terms and conditions. IF YOU DO NOT AGREE TO ALL OF THE TERMS HEREIN, YOU ARE PROHIBITED FROM USING OUR SERVICES. This Agreement contains important limitations on our liability as well as restrictions on your legal rights. Please read carefully. It is your responsibility to review, understand, and agree to these terms before using our platform or services.

What Personal Information Do We Collect?

We collect personal information when you interact with our business, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Device information
• Social media handles (if applicable)
• Demographic and behavioral information

When and How Do We Collect Information?

We collect personal information when you:

• Register with our site or services
• Place an order
• Subscribe to a newsletter
• Submit a form
• Engage with customer support (phone, email, or chat)
• Provide feedback
• Interact with cookies or tracking technologies

How Do We Use Your Information?

We use your information to:

• Personalize your experience and improve customer service
• Process transactions quickly and securely
• Enhance website performance and service offerings
• Administer promotions, contests, or surveys
• Send emails, texts, and calls related to our products and services
• Follow up on customer inquiries and support requests

How Do We Protect Your Information?

• Data is encrypted using SSL (Secure Socket Layer).
• We use secure networks and restrict access to authorized personnel only.
• Regular malware scanning and software updates are performed.
• Stored payment data (if applicable) is encrypted and retained only for authorized recurring billing.

Do We Use Cookies?

Yes, we use cookies to:

• Store user preferences
• Track advertisements
• Collect aggregate site data to improve functionality

You can disable cookies in your browser settings.

Third-Party Disclosure

We do not sell or rent your personal information. We may share data with:

• Hosting providers
• CRM and email marketing services
• Advertising and analytics partners
• Business partners (as part of corporate asset transfers or sponsorship programs)

Third-Party Links

Our website or services may contain links to third-party websites. These sites have independent privacy practices, and we are not responsible for their content or policies.

Google & Analytics

We use Google AdSense, Google Analytics, and other third-party tools. These tools use cookies to gather information for remarketing and demographic insights.

You may opt out by:

• Adjusting Google Ads Settings
• Installing the Google Analytics Opt-out Add-on

California Residents – CCPA/CPRA Privacy Rights

If you are a California resident, you have the following rights under the CCPA/CPRA:

• Right to Know: Request categories of personal information we collect, sources, purposes, and third-party disclosures.
• Right to Delete: Request deletion of your personal information (subject to legal exemptions).
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out: Request that we do not “sell” or “share” your personal data.
• Right to Limit Use of Sensitive Information: Restrict how we use sensitive information such as precise geolocation or race/ethnicity.

Exercising Your Rights: Email us at info@saiyanelectric.com. Verification may require confirming account details, government ID, or a signed declaration. You may also appoint an authorized agent with proof of authority. We will not discriminate against you for exercising your rights.

Do Not Track & Behavioral Tracking

We honor Do Not Track (DNT) signals and do not use advertising or tracking technologies when a DNT mechanism is enabled. However, third-party services may still engage in tracking unless you opt out through their tools.

Children’s Privacy (COPPA)

We do not knowingly collect information from children under 13. If we discover such data, it will be deleted in compliance with COPPA.

Data Breach Notification

If a data breach occurs, we will notify affected users:

• Within 7 business days
• Via email and/or in-site notification

CAN-SPAM Compliance

To comply with CAN-SPAM, we:

• Do not use misleading headers or subject lines
• Include a clear opt-out option in emails
• Provide our physical business address
• Honor unsubscribe requests promptly

To opt out, email info@saiyanelectric.com or click “unsubscribe” in any marketing email.

Contact Us

If you have any questions about these Terms of Service, you can reach us at:

Saiyan Electric
info@saiyanelectric.com
(310) 780-0191